Due to other duties and projects involved in my life frame it is probably a good idea to write at least one blog in 3 months considering how many post write other developers. This article will contain information on how to setup online legal business online.

As I have tried to help to develop other project with colleagues one of the most problems are social engineering attacks which could lead to FRAUD cases. Generally, we never know who is on other line as it could be your neighbour.

In addition, Claudflare is one of the well known services who provide some kind of protection from DDoS threads etc. If I do understand it correctly their FREE services is to provide protection against online criminals. When the network grows it adds more features which add value to the project. However, for better protection we have always to pay.

From personal experience, there is also available advice on security which helps to prevent from unknown attacks. It makes me smile when we try to snatch each time ourselves just to protect our selves when there is no point. For example, when we trying to built super secure network Virtual Private Network (VPN) which would not make any profit.

One of the tips would be – do not provide your personal details to the callers if you don’t know them, even host companies, recommend to not provide any personal credentials etc. From common sense it would be Data Protection Act as we grow and learn from our mistakes.

Projects I’m currently working require general knowledge about how to set up online businesses legally. After one conversation which have had “UK LAW LEGALISATION” key word lead me to the one of website which lead to GOVERNMENT website which provide information on generalisation.

Most important tips to trade legally online from web were to provide certain information in footer which adds more trust, for instance;

  • The company’s registered number
  • Where the company registered (England and Wales, Scotland or Northern Ireland).
  • The type of the company for example Limited (LTD).

After reading a guide from GOVERNMENT website it makes clear that our services must be accessible to everyone who needs it. If it isn’t we may be in breach of the Equality Act 2010. It’s fair because one person can’t be responsible for every breach.

Now I’m thinking that I may actually be entitled for data breach act for copying content from our GOVERNMENT by retyping the same text, therefore, it’s probably better to provide less text and write more about personal opinion which leads to Freedom Of Speech.

However, after I have read the Terms and Conditions of Government Digital Services (GDS) I found information about Open Government Licence (OGL).

The website clearly states that we are free to;

  • copy, publish, distribute and transmit the Information;
  • adapt the Information;
  • exploit the Information commercially for example, by combining it with other Information, or by including it in your own product or application.

As a result, I will add some information for informational purpose.

Meeting the Digital Service Standard

  • point 1 (helps users do the first attempt without having to understand goverment, is built on your users’ real need, not your assumptions)
  • point 2 (check your service is helping users to do the tasks they need to do)

Alpha is the development phase that comes after discovery. In this phase we need to;

  • build prototypes of our services
  • test our prototypes with users
  • demonstrate that the service we want to build is techincally possible

We should use our experience on building prototypes in the alpha to;

  • find the problems with the design of our services and decide how we will solve them
  • make some estimates about how much it will cost
  • idetify the biggest risks for the beta stage as early as possible.

Our team should work in an agile way, iterating quickly so that we can learn quickly.

Digital Service Standard is a set of 18 criteria to help goverment create and run digital services. All public facing transactional services must meet the standard. It’s used by departments and the Goverment Digital Service to check whether a service is good enough for public use.

  1. Understand user needs
  2. Do ongoing user research
  3. Have a multidisciplinary team
  4. Use agile methods
  5. Iterate and improve frequently
  6. Evaluate tools and systems
  7. Understand security and privacy
  8. Make all new source code open
  9. Use open standards and common platforms
  10. Test the end-to-end services
  11. Make a plan of being offline
  12. Make sure users succeed first time
  13. Make the user experience consistent with GOV.UK
  14. Encourage everyone to use the digital service
  15. Collect performance data
  16. Identify performance indicators
  17. Report performance data on the performance platform
  18. Test with the minister. Ministers are accountable for everything produced by their departments, so you need to show them your service before it goes live.

We should think about accessibility from the start. Interesting fact is that 1 in 5 people have a disability – this could be visual, hearing, motor or cognitive (affecting memory and thinking).

As we can see there is many factors involded in order to deliver successful legal business in England and Wales, Scotland or Nothern Ireland.

I’m certain that I have had experience up to step 7 (Understand Security and Privacy), however, who knows maybe my knowledge is not vise enough to have a such debate with others.

Time will show how good we are on delivering “LEGAL ONLINE BUSINESS SERVICES”.